Some people speak in euphemisms and platitudes.

I speak directly and bluntly - particularly as an advisor.

I always want my meaning and the implications of what I'm saying to be crystal clear so that founders and operators understand what to do and how to do it.

My belief is that there's already too much confusion and noise in the world. Having people around who can help cut through the nonsense and help you see the world clearly is invaluable.

In an upcoming episode of The Startup Podcast, I talk bluntly about how to scale ops. It involves putting people into more well-defined roles and making them more interchangeable and replaceable.

Hard subject - but essential to know.

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