I’ve come to believe that we, as builders, need to get more intentional about building products that solve for the unintended consequences we’ve created. If you’re an engineer, designer, growth marketer or investor let me know if you’re interested in this.
My favorite misconception by those who fear change brought on by digital technologies is how they confuse or imbue the tools with intent or inherent value. All human tools simply magnify inherent human traits. If we weren't trolling online we'd be doing it offline.
The technology doesn't "make us" anything - it just highlights who we already are. In some cases technology actually restored old patterns like trust, helping each other get around and telling each other stories.
Of course when you exaggerate something or make it more efficient things change, but those aberrations tend to smooth out as people catch up or other tools compensate.