Unbundled

How the breaking apart of traditional, rigid structures is creating a personalized, on-demand future and changing the everyday interactions of people, politics, and profit.

About this post

This post is based on a theory and a book outline I’ve been chipping away at since 2010. Since I’m probably going to be too busy to ever finish the full thing, I figured I would massively truncate and post it here so that it’s finally out in the world in some form. In the six years I’ve been thinking about this subject, it’s only become clearer with the advent of the on-demand economy, 3D printing etc. Please excuse the length!

Introduction

In Silicon Valley we’ve used the term “Unbundling” to describe the phenomena of mobile apps breaking apart into multiple separate apps, each essentially providing more focused, single purpose features. Think of the Facebook app being separated into Facebook + Messenger.

I believe this Unbundling phenomena is happening almost universally across all aspects of life. It’s a meta-trend that has been happening for decades (or more) and will continue for decades to come. It’s a common process affecting many of the things happening in the world today. In fact most of the major disruptions we see (loss of traditional jobs, failing record companies, terrorism, divorce rates, the rise of fringe/underdog political candidates etc) are all, in at least some way, connected to this fundamental transition.

See the full post on Medium

The upside of Hyper Expectations and Ambitions (HEA)

At the end of last year I wrote a post about the downside of Hyper Expectations and Ambitions (HEA). I guess living in silicon valley it’s easy to get jaded with the negative effects of our fast paced journey to change the world. It also didn't help that I hadn't had a holiday for 3 years. Since then, however, I’ve visited my hometown in Brisbane Australia for 3 weeks. The truth is they live a very different lifestyle there. The government and other institutions help provide a powerful safety net for those who are sick or unable to find work, the environment is beautiful, warm and welcoming and the people expect (or in some cases demand) less from each other. Those that stand out or show off can even be shunned (a phenomenon we call Tall Poppy Syndrome).

The result is that things there are more laid back, the lifestyle is more comfortable and people suffer the downsides of HEA far more infrequently.

This can be a very fulfilling way to live and many people there are (rightly) happy and healthy.

It was, however, a cold splash in the face having just written about the negative aspects of our Silicon Valley ambition to be confronted with the opposite. It reminded me in stark ways how different our lives are and what some of the advantages to living with HEA are.

So in counterbalance to my previous post, let me try to summarize some of the advantages of HEA.

Fulfilling your potential

If there's one thing that upsets me the most and keeps me up at night it's the concern that I or someone I know is not living up to their potential. One of my defining characteristics is a thirst (some may some lust) for the potential in things. I am far more interested in what could be than what is. A great example of this, in fact, is my very poor relationship with times, dates, orders of magnitude or 'rules'.

The great thing about HEA is that it vacuums out most of the reasons/excuses for someone to not live up to their potential. All of us here are insisting to ourselves and each other that we do the next great thing we know we can do; Or better yet, to do something that scares us.

Remove the roadblocks and put aside the excuses. We attempt to extract every last drop of potential and turn it into outcomes.

Extraordinary and Surreal Experiences

While there's great value in routine and tradition, we with HEA are far more interested in doing things that are extra ordinary. I split those two words on purpose. Things that are outside the realm of an ordinary life.

Backstage at a concern. VIP at a party. Hanging with a personal hero. Writing a line of code that affects millions of people. Writing that blog post that might influence the influencers. Living in beautiful places. Meeting with smart people. Disrupting that tired business model. Changing the way people live.

There is no patience for the mundane here. Instead there's a strong hunger and appreciation (and for me, real-time nostalgia) for doing things that are out of the ordinary.

These moments are priceless. And if you're lucky, they happen often in Silicon Valley.

Changing the World

People with HEA get to change the world. With a line of code, a great piece of UI, a new business model or a conversation with the right person.

Through our skills, ambitions, ideas and access we have the smallest possible gap between our intention and their manifestation into reality and this is not only the ultimate super power (think Neo/Matrix) it's also a precious gift. We use this super power to make a real dent in the universe (#namethatreference).

Redefining humanity

The heading here might be fairly grandiose but in many ways it's true. In San Francisco this town has thrown out most notions of 'right and wrong' and embraced philosophies that are radically different than most of the rest of the world. From Gay Rights to massive temporary communities in the desert based on the sharing economy, we are forcing open the definition of what it means to live, love and be human.

Almost every day here I have conversations that vacillate from short term tactical business concerns to wide sweeping philosophical quandaries - and back again. Relationships here are just as likely 'non traditional' (open, polly, casual, gay, bi, whatever) as they are traditional.

These are all related attempts to leave dogma in the past and explore what the future might look like.

For some of us with HEA we're not just trying to ship software or make millions of dollars, we are trying to better ourselves.

Leverage and scale.

Through all of the above, and much more, we get to live high leverage lives. In some ways our work is no harder or easier than the work of coal minors or brick layers (in other ways its obviously very different, but go with me here). We work long hours in back breaking postures and rarely see our families or have enough emotional capacity to invest in some of our relationships. We get to invest similar energy and sacrifices yet touch more lives than most and, for some, make a lasting impact. That's the gift of leverage and scale.

Conclusion

So there we have it. Like with all things there are both upsides and downsides. The trick is moderation in all things (my mother taught me that - hi mom!).

Up and to the right.

Declare your Interdependence

I just discovered this. It's a crime that it has so few views. Like the US Declaration of Independence, it is a manifesto for a new era. And this new material supersedes it.

I am a citizen of the world. Not of any country, dogma or outdated institution. We are interdependent and our common goals must now be broader than just life, liberty and happiness.

Watch it, share it, live it.

My New Years Resolutions

Be even more true to myself and others

There are too many times when there are people in our ecosystem, and in our world, who bully or bluster their way through things. This is corrosive to us all and blocks innovation and real discourse. I plan to be true to myself and others when dealing with these kinds of people.

We need to remember that those who have a voice are not necessarily right. And those who are right are not necessarily being heard.

Forget the numbers - Make a connection

All too often our community turns into a game of numbers and influence instead of real friendships. Sure having an audience is important for some of the things we do, but I'd rather have a group of 5 real friends, than 5000 'friends' on facebook.

This will include less parties and more private dinners or gatherings with people I love and respect.

Remember to pay attention

All too often we are too busy looking up to others, trying to get on the next big level, and we forget that there are really valuable people and projects right here next to us. I want to meet more people who have less voice, but have equal (or better) ideas, projects or companies.

I want to help those people succeed.

Maintain optimism

I don't want to become jaded or complacent about where I live and the opportunities I have. I've lived in Silicon Valley going on a year now (+ all the time I spent there before that) - it could be easy to forget just how lucky I am.

I will continue to try my best to avoid that this year.

You get what you deserve

Lately a number of my friends seem to be having great wins and making their mark on the industry in awesome ways. When I first moved out to Silicon Valley (starting with a short trip in 2006) I already knew (by reputation) many of the names and personalities that made up the ecosystem. I read them on blogs, listened to them on podcasts and generally admired their work and learned from their ideas.

Once coming out here, I got to know many of them personally. Some let me down, others surprised me with their generosity and still others became wonderful friends.

I'd like to highlight just a couple of those today because they've been on my mind.

Jeremiah Owyang (and his new partners Deb Schultz & Charlene Li) has/have always struck me as one of the hardest working and smartest people in the valley.

Most recently I've had the pleasure to get to know Jeremiah on a personal level but had never actually worked with him 1:1 on anything serious before.

That changed last week when we sat down for a real 'business meeting'. He blew my mind. That doesn't happen often. His blog posts only show a fraction of the mans thinking. Not only does he think 5 steps ahead, he manages to find a way to package it on his blog in a way that even laymen can understand.

I am so happy for his collaboration at Altimeter. Jeremiah, Debs and Charlene are the nicest people and are all wicked smart.

Those that have been around me in the last 12 months have probably heard me talk about the need for an Altimeter group style firm and I'm glad that they are the ones to pull it off. They've done it with grace, style and stunning execution.

Can't wait to see what they do next.

Stephanie Agresta is another of the people that I got to know as a friend once moving out here. For some reason and on some level we connected as kindred spirits who love to smile.

I've always felt like she had an undeserved level of faith and affection for me - but I accepted it gladly because it meant she wanted to hang out!

She too has recently made a move that not only befits her stature as a connector and thinker, but also rewards her kind spirit and positive attitude.

She gave me her new card at her birthday the other day - it says EVP of Social Media, Global - Porter Novelli (or something like that hah). EVP, Global, Porter Novelli. Are you serious!?

This is such wonderful news for our community because it means that someone who not only gets it, but loves it and is one of us, is in a position to help the brands we all know and love.

These are just two of my friends who have gotten what they deserve lately - in the best meaning of the phrase possible.

Congratulations peeps.

If I can help any of you reading this to achieve your goals, please let me know. This whole ecosystem, worldwide, is built on pay-it-forward. And I have a lot to pay forward.

American Politics

As many of you know - I have been visiting in the US now since the end of January (with a short stint in Europe in the middle). I am loving it. Particularly here in San Francisco and the Bay Area specifically. It's an amazing place where amazing things are getting done every day. But I have made an observation in my travels that I thought I would write about today.

American Politics is a fascinating spectacle. And I don't just mean the politics of government, but the politics of business, community and culture as well. These patterns, trends and reactions are consistent in all sorts of other political interactions here.

The themes go something like this.

If you have been doing something for a long time and talk about very practical, operational things, then you must be good at whatever you do. You typically talk about being against something than for something else.

If you are new to the process and/or attract large crowds of new people, then you are interesting and inspirational but you surely can't have any substance to your message. You typically talk about being for something rather than against something else.

These two positions are always seen as polar opposites. Many people seem to refuse the idea that someone who is new can also have substance. Or something that is experienced may actually need new blood and new ideas.

It's a politics that fights not the ideas on their merits, but the way those ideas are derived, or who proposes them.

There's also a tendency to focus on what 'has worked' rather than what 'could work' - or what has worked in other organizations or other structures outside the immediate scope of inquiry.

Universal Health care for example. Surely the government can't look after our health right? They couldn't even look after the victims of Katrina. Of course, if we look beyond the borders of the United States it's clear that every other 1st world country does have Healthcare backed by the federal government and it works well to create a safety net for their people. It's a simple observation that allows the conversation to move beyond 'could it work' to 'how could we make it work for us'.

There's often a lack of subtlety - a sense that we should throw the baby out with the bathwater rather than taking the good and building on it. Making what is work for us.

As I said, I love this country and my experience here has been amazing - I hope it continues in fact. But as always, I will continue to look for patterns and see if they can be improved. At least in my little corner of the world.

Some of this also comes down to an idea I posted on Twitter the other day - I think it explains some of my thinking in this area.

"We need to extend the time frame inside which we evaluate what is in our best interest"

Everyone acts in their best interest. It's inevitable and irrefutable. But if you open the window from 1 month or 1 year to 5 or 10 years you realize that what's actually in our personal best interest is actually in the best interest of many other people too.

But that's a post for another day.

I'm on the Anthill 30 under 30 list.

Anthill is the leading entrepreneurial magazine in Australia. They have released a list of the top 30 entrepreneurs under 30. Somehow, someone hacked the list and added my name! From the magazine:

They collectively turnover hundreds of millions of dollars each year, yet some are barely out of university. They are proud to be Australian but see their home-grown success as little more than a stepping stone. They have never known serious recession, political instability or significant global conflict, yet they are better educated and better informed than new business owners of any generation preceding them. Meet the future of business in Australia.

...

Chris Saad Age: 26 Location: Queensland Company/Role: Faraday Media

At 26, Chris Saad is one of Australia’s most impressive young web entrepreneurs. His theory and practice around web standards – specifically “DataPortability” and “Attention Management” – have gained significant traction and are set to have a profound impact on the evolution of media in the digital age. Saad has co-founded several web-related companies and organisations, most prominently Faraday Media in 2006, of which he is CEO. Faraday Media is developing Particls, a technology that learns user habit and taste and delivers relevant information to them via news crawler, SMS, email, flash visualisations, etc. He also co-founded the Media 2.0 Workgroup with 14 industry “commentators, agitators and innovators”. There’s no shortage of ideas or energy in this digitally-minded entrepreneur. One to watch in the years to come.

Make sure you click through to the Article, subscribe to the mag and read the other 29 profiles!

Of course, singling out 30 'front men' does not really do justice to the real people who work tirelessly to make successful business happen. People like my business partner and co-founder who actually builds our Faraday Media products Ashley Angell. Like our investors, our team, our advisors and supporters who make everything possible.

To all of them and to our customers and partners - thank you for making this sort of thing possible.

I also look forward to clicking through to the other profiles and learning more about the other people listed - seems like a great group of Aussies!

The Audacity of Hope

In the past few months I have been reminded by many that hoping for a thing does not make it true. Watching the US Presidential Election I have heard the same theme emerge as Hilliary Clinton attempts to question Barack Obama's ability to convert lofty and eloquent speeches into real change. I even posted a Seesmic video about it recently. The question I have, though, is if hope does not make something happen, then what does?

Doesn't all action involve hope? Is not hope a key ingredient for change?

Before one can achieve a thing, they must first imagine it. Before they act on their imagining they must first dare to hope that they could actually have some impact on the outcome.

Even decisions made based on fear involve a hope to avoid that which we fear.

Hope is a powerful driving force. It enables us to act. Without hope, we are often paralyzed.

Most people I talk to who 'wish' they could do something better, or more ambitious, have a common refrain. They dare not hope that their more lofty goals are attainable. They therefore do not act.

Imagine if you could gather a large enough group of people to hope for the same outcome. If you had the right mix of participants and the right critical mass, is there anything that hope, followed by action, can not achieve?

Criticizing hope is actually a thinly veiled claim of naivety or unjustified idealism. If one's hopes are too big, too ambitious or too lofty, then surely they must be too naive to understand the complexity of the issue and the magnitude of the challenge ahead.

Maybe that's true. Maybe those who start with hope and push for change have not yet been sufficiently jaded by a broken system or violent resistance to their ideas.

Maybe, though, if those idealistic and naive people (if in fact they are those things) can somehow encourage others to hope, and then still others; maybe, just maybe, hope will turn into action, and action will turn into real change.

To paraphrase the West Wing... "Do you think a small group of dedicated people can change the world" "Of course, it's the only thing that ever has".

Hope is not empty. It can never be false. Hope, well expressed and shared, is the beginning of something new.

Dare to hope. Then act.

I'm nominated for the 30under30

I just got this email from Antihill Magazine:

Dear Young Entrepreneur,

A friend, colleague or fan of your work recently nominated you for Anthill Magazine's 30under30 Awards, a national awards program designed to recognise and encourage young Australian entrepreneurs.

Details of your nomination are below, including th name of the generous person who nominated you for this awards program.

Cool!

If you'd like to nominate me you can do so on the Antihill website!

Do you have a resume?

Happy new year to everyone! Random thoughts for 1.1.08.

I got asked for my resume the other day and it occurred to me that I've never actually ever made one for myself. People usually just know who I am or come to me through word-of-mouth. More recently, I figured my LinkedIn profile provided plenty of resume style information for anyone who was interested.

So my question is, do you have a resume? What are your thoughts on resumes in a Media 2.0 world? Are our digital footprints and LinkedIn profile pages enough information for Resume 2.0?

I also deal with some of these questions in my book outline.

Here's another post on the subject also.

HD-DVD+Blu-Ray Hybrid

This cracks me up

I think both formats suck. DVDs and anything resembling a DVD is a hoax played by the studios so that people can 'own their own video store'. What's the point? The number of times you would watch the DVDs cannot justify the cost. And if everyone has a video store what's the point? Whatever format you choose to embrace and collect will be obsolete in a few years anyway.

But all those reasons against owning your own DVD style collection pale in comparison to the fact that all this content should be streamed from the net anyway - we should all have access to all content all the time. Anything short of that is a joke on consumers.

Simple but beautiful

This is a simple but beautiful little site. And Back to the future is on the home page - so that just makes it great. Best Stuff in the World!

Via FewAgainstMany

Update: I just read their blog and found out they're fellow Australians - great stuff!

SkypeIn Magic

I'm now the proud owner of a SkypeIn phone number. It's very cool. It even has a Manhattan area code. Oh the wonders of technology. It's the business to be in I tell you.

We played with it at work today, but it was fairly laggy. I wonder if this is because we are calling overseas compounded by the fact that it's a voIP call, or if it's just because it is a voIP call via Skype.

In any case it's a great feeling that you can get a 'landline' call from any PC you're logged into.